Hi All,

This is something we have had in the works fore a while and I hope to put some more effort onto it soon. The #ubuntu-irc-helpers channel on freenode has been created as a place for co-ordination and learning for Ubuntu helpers on IRC.

The idea is its somewhat like a “backstage” to #ubuntu, #kubuntu, #xubuntu and the other support channels, its a place to talk about the things that are going on in these channels and help give better support. It allows sharing of best practices, that “quiet word to someone” if needed and even a quick prod to the ops with out using the!ops trigger.

Overall, its a place to “Help the helpers”.

There is more info on the wiki at:  https://wiki.ubuntu.com/IRC/IrcTeam/UbuntuIRCHelpers

In any case, if you help in the #k/x/ubuntu-*support channels, please feel free to come jointhe channel and help make Ubuntu’s IRC a better, more helpful place :)

Remember to read the topic on entry! :)

See you there!